If you want to return your product, send it to our business address. We will transfer your money as quickly as possible once your return has arrived.

Business address:

Rilkestrasse 23

64668 Rimbach

Germany

Did you receive a defective product?

If you have received a defective product, please contact our customer service directly before returning the product - if possible by email to kontakt.psycho@gmail.com - and send us pictures of the damage to the item as well as the associated order number or your customer number . If you have any questions, please also send us a telephone number where we can reach you if necessary.

Customer service will review the case as quickly as possible and will contact you regarding further action.

If there is really a defect in the product, we will take over the return shipping of the defective product and exchange it if possible. If a direct exchange is not possible, our customer service will offer you alternative products or a refund.