Terms of service

General terms and conditions1. Applicability1.1 Customers within the meaning of these General Terms and Conditions may be consumers and entrepreneurs.1.2 A consumer within the meaning of these General Terms and Conditions is any natural person who concludes a legal transaction for a purpose that cannot be attributed to his commercial or independent professional activity (§ 13 BGB).1.3 Entrepreneur within the meaning of these General Terms and Conditions is any natural or legal person or a partnership with legal capacity which, when concluding a legal transaction, is acting in the exercise of its commercial or self-employed professional activity (Section 14 BGB). In addition, the rules for consumers also apply to entrepreneurs insofar as they do not place the order in their capacity as entrepreneurs.

2. Registration as user2.1 Registration is optional. The customer may use the website without registering. Registration for the shop system is free of charge. To register, the customer electronically fills in the registration form available on our website and sends it to us. The data required for registration must be provided by the customer in full and truthful form. By registering, the customer will provide a personal password. The customer is obliged to keep the password secret and not to disclose it to third parties.2.2 Apart from the declaration of consent of the customer to the validity of these General Terms and Conditions, the registration of the customer is not subject to any obligations. The customer may ask us to delete his registration at any time. Contact: kontakt.psycho@gmail.com. 

Simply by registering on our website there is no obligation to purchase the goods offered by us.2.3 Insofar as the personal details of the customer change, the customer himself is responsible for updating them.

3. Offer and conclusion of contract3.1 Offers and price information contained in our webshop, in brochures, advertisements and other advertising material do not constitute a legally binding offer of contract, but merely an invitation to the customer to submit an offer.3.2 By submitting the order in our webshop, the customer makes a binding offer aimed at concluding a purchase contract for the goods contained in the shopping cart.3.3 We acknowledge receipt of the customer's order by sending a confirmation e-mail immediately after the order process has been completed. With this e-mail we inform the customer whether or not we accept the offer. In the event of acceptance of the offer, the contract of sale is concluded.

4. Prices and payment4.1 The prices include the statutory value added tax and other price components. The prices are supplemented by shipping costs and, where applicable, charges for payment methods.4.2 All offered items are, unless clearly stated otherwise in the product description, ready for dispatch.4.3 Payment is made at the customer's choice by bank transfer (prepayment), PayPal, credit card or invoice (via PayPal).With the payment method PayPal you will receive the PayPal account with the order confirmation. The payment has to be made within 10 working days to our account/PayPal account. After receipt of the transfer we will ship the goods according to the stated delivery time.With these payment methods, the goods will be dispatched according to the specified delivery time after payment.4.4 Customs duties and taxes may be incurred on delivery to Switzerland and non-European countries.

5. Delivery and delivery time5.1 The goods are usually delivered from our warehouse.5.2 If the customer is a consumer, the risk of accidental loss and accidental deterioration of the goods sold shall not pass to the customer until the goods are handed over.5.3 If the customer is an entrepreneur, the risk and risk of shipment shall pass as soon as the goods have been handed over by us to the contracted logistics partner.

6. GuaranteeThe statutory warranty applies.7. Retention of titleWe reserve title to the goods until the purchase price has been paid in full.8. Data protectionA detailed privacy policy can be found on our website under Privacy Policy.9. Instructions for revocationRight of withdrawalYou have the right to withdraw from this contract within 14 days without giving any reason.The withdrawal period is fourteen days from the day on which you or a third party other than the carrier named by you takes possession of the goods. In order to exercise your right of withdrawal, you must inform usPsychoRilkestrasse Street 2364668 RimbachGermanyTelephone: +49 15733984723Email: kontakt.psycho@gmail.comby means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract

You may use the attached model withdrawal form, but it is not mandatory.In order to comply with the withdrawal period, it is sufficient for you to send the notification of your exercise of the right of withdrawal before the withdrawal period expires.

Consequences of withdrawalIf you withdraw from this contract, we shall reimburse to you all payments received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. We shall reimburse you using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you shall not be charged any fees for such reimbursement. have received the goods back or until you have provided proof that you have sent the goods back, whichever is the earlier. 

You must return or hand over the goods to us without undue delay and in any event not later than fourteen days from the date on which you informed us of your cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct cost of returning the goods. You shall only be liable for any diminished value of the goods if this diminished value is due to handling other than what is necessary to ascertain the nature, characteristics and functioning of the goods.

Withdrawal form(If you wish to cancel the contract, please fill in this model form and send it back)PsychoRilkestrasse 2364668 RimbachGermanyTelephone: +49 15733984723contact.psycho@gmail.com— I/we (*) hereby revoke the contract entered into by me/us (*) for the purchase of the following goods (*) / provision of the following service (*)— Appointed on (*) / received on (*)— Name of consumer(s)— Address of the consumer(s)— Signature of consumer(s) (only in case of paper communication)— Date(*) Delete as appropriate.

10. Applicable law, invalidity of individual provisions10.1 The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. In the case of consumers who conclude the contract for non-professional or commercial purposes, this choice of law shall only apply insofar as the protection granted is not withdrawn by mandatory provisions of the law of the country in which the consumer has his habitual residence.10.2 Should individual provisions of these General Terms and Conditions be invalid, the remaining provisions shall remain effective.

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